Cancellations:
We are trying our best to deliver all the products at the earliest.
If you wish to cancel your order for any reason, you must notify us by email. The order can be cancelled only if it hasn’t been dispatched by the team. You must inform us 48 hours in advance if you wish to make any cancellations.
A refund will be made in the form of store credit and processed after confirmation of cancellation.
Damaged/ Incorrect Orders:
We do hope that you will be pleased with your purchase. However, if upon delivery the products are damaged, different from the one you have ordered (different flavor), or incomplete (if something is missed out) when you receive it, please notify us immediately for investigation by sending an email at support@anandsnacksworld.com; if found to be the case, we will either the ship the products or credit your purchase in the form of store credit on a case to case basis.
We will not be liable to you in respect of any complaint concerning any aspect of the received products which is not raised by you within 24 hours of delivery by us. Any extra information requested by our Customer Care team, that is required to substantiate a complaint, must be sent within 72 hours from the reporting of the issue.
Subject to our report on the claimed damage and the Terms and Conditions, we will offer you a gesture of good will, or either part or full credit for the price you paid as store credit for the damaged/incorrect products together with the delivery charge.
No refund policy:
All our products are made and packed with extreme care in curated packs to make sure you receive them in their best condition. In case of incorrect orders or any damages caused to your products, we can provide a refund only in the form of store credit. No monetary refund will be provided.
Disclaimers:
Colors
We have made every effort to display as accurately as possible the colours of our products that appear on our website and also to ensure that the colours on screen are as close as possible to the colours of the actual products. However, the colour of the actual products you see on your screen will depend on your monitor, your screen settings and resolution. Accordingly, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the products on delivery and we cannot accept the return of any macaron because it does not match the colour you were expecting from viewing your screen display.
Taste
All our products are developed by rigorous research and development and continuously tested for the perfect flavor to appeal to our customers. Since taste is usually subjective, we cannot accept returns or provide refunds merely because you do not like the taste of a particular product.